Privacy Policy

Who we are

Phoenix Resilience Ltd is a company registered in England and Wales. We provide operational resilience consultancy, platform, and education services to financial services firms and other regulated organisations.

What information we collect

We collect information you provide directly, including:

• Name, email address, organisation, and role when you submit a contact form or join the waitlist.
• Technical information such as IP address and browser type, collected automatically when you visit our website.

How we use your information

We use the information we collect to:

• Respond to enquiries submitted via the contact form.
• Send you The Resilience Brief and related briefings when you join the waitlist and when the service launches.
• Improve the quality and relevance of our website and services.

Lawful basis

We process your personal data on the basis of legitimate interest (responding to enquiries) and consent (waitlist sign-up). You may withdraw consent at any time by contacting us.

Data retention

We retain contact form data for up to 24 months and waitlist data until you unsubscribe or the service is discontinued.

Your rights

Under UK GDPR you have the right to access, correct, erase, or port your personal data. To exercise any of these rights, contact us at:

privacy@phoenixresilience.co.uk

Contact

For any privacy-related queries, please contact privacy@phoenixresilience.co.uk.