About

Built by the people who designed the framework.

Phoenix Resilience exists because operational resilience matters and because the gap between regulatory compliance and genuine resilience is wider than most organisations know. No one understands operational resilience better than us.

Mission

Meaningful resilience that endures beyond inspection, applied to all types of firms, not just financial services.

Phoenix Resilience was founded on a simple conviction: that organisations whose continuity matters deserve access to the deepest available expertise, applied with discipline and without compromise. Born out of financial services, the operational resilience principles can be applied to any organisation that wants to answer to key questions: 1) Are we resilient enough, and 2) How do we know?

Our founder led the development of the UK's operational resilience regulatory framework. We have seen the gap between what the rules require and what genuine resilience demands. But we've also worked with non-financial services to apply the same principles to other firms - nothing about the FS operational regulations is unique to financial services. We work with firms from all sectors to guide on understanding and building meaningful resilience understanding and capability.

We work selectively and deeply. In financial services, we work with banks, FMIs, insurers and regulators. But we also bring the financial services approach to any organisation in any sector which takes its resilience obligations seriously and wants a partner who takes them equally seriously.

Our founding credentials
Regulatory Expertise
Led the development of PRA SS1/21, the foundational UK operational resilience framework for financial services.
Regulatory & Supervisory Experience
Regulatory & supervisory experience across all forms of non-financial risk and resilience. Talk to a supervisor, without actually talking to a supervisor.
Cross-sector application
The regulatory principles are transversal. How to apply the financial services operational resilience regulations to a non-financial services firm.
How we work

Selective. Senior. Substantive.

We do not scale by deploying junior resource. Every Phoenix Resilience engagement is led by a principal with direct experience of framework design and regulatory implementation.

01

Principals only

Every engagement is led and delivered by a principal. We do not subcontract delivery or deploy junior consultants on client work.

02

Genuine expertise

Our credentials are primary, not derived. We were in the room when the frameworks were written — and we bring that insight directly to you.

03

Selective engagement

We choose our clients as carefully as our clients choose us. We work where we can have genuine impact — and decline where we cannot.

Work with us.

Engagements are taken selectively. If you have a serious resilience challenge and want to speak with a principal, we'd like to hear from you.

Speak to us